Country Ghana
Region Africa
Duration Start 1 November, 2017 till 31 December, 2022
Field of expertise Building More Effective Public Administration
Policy field(s) Taxation
Institutional development
Partners MAPLE Consult Ghana
Funding Ministry of Foreign Affairs, the Netherlands
Project code 11369
The overall objective of the project is to realize a sustainable increase of local tax revenues to finance improved basic services to the citizens of the Metropolitan, Municipal and District Assemblies (MMDAs) involved.

Specific objectives are:
• to improve the institutional capacity and procedures of each MMDA to collect revenues and diminish the tax gap;
• to implement IT in each MMDA to support the main tax business processes;
• to improve the capacity of each MMDA to communicate with its citizens;
• to implement participatory planning processes including social contracts with citizens;
• to realize political commitment and leadership and project management expertise on ministerial level and in each MMDA to guarantee sustainability.

The expected results of the project are:
• Increased revenues >25% each year;
• Decrease of tax gap >10% each year
• Increase of budget for public services > 10%
• Increased trust
• Increased taxpayer satisfaction.