DG REFORM is supporting the Bulgarian National Revenue Agency (NRA) in addressing the challenges to make a shift in the tax administration's approach towards taxpayers, based more on cooperation than on rigor control and repression. Horizontal Monitoring Model (HMM), developed by the Netherlands Tax and Customs Administration, will be the tool for this new approach implementation, ensuring tax administrative supervision based on trust, mutual understanding and transparency between individual taxpayers and the tax administration.

This Action supports Smart City solutions for public service delivery in the Czech Republic at city, municipal and regional level. Smart City solutions are expected to contribute towards the widespread use of data and technology to achieve higher quality, more environmentally friendly, less energy intensive, innovative and sustainable municipal services in the field of energy, environment, mobility and governance. <br />

The wider objective of the project is to assist the national government of the Netherlands in better facilitating information exchange and streamline intermunicipal coordination and cooperation amongst Dutch local governments in their paradiplomatic relations with China.<br />
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