Country Ethiopia
Region Africa
Duration Start 1 January, 2019 till 31 December, 2023
Field of expertise Involving Citizens in Decision Making
Policy field(s) Social affairs
Civil society
Institutional development
Public utilities
Public policy and planning
Partners GOPA-Consultants
YEM Consultant Institute PLC
Funding The World Bank, Ethiopia Office
Project code 11395
The project development objective of ESAP3 is to support strengthening the Social Accountability (SA) system and mechanisms for enhanced service delivery in Ethiopia. Thus, the ultimate target is service improvement in any of the five basic sectors where ESAP is active, and where SA is considered a critical means to achieve this.

The (specific) objective is to enhance the dialogue and feedback loop between basic service users and service providers on the quality and accessibility of services. To come to this objective, the programme has formulated five outcomes:
Outcome 1: Increased Awareness around Social Accountability and Citizen Mobilization
Intermediate outcome 1.1: Representatives of citizens and marginalized groups organized to participate in SA processes.
Intermediate outcome 1.2: Citizens are aware of service standards, entitlements and SA processes
Intermediate outcome 1.3: CSOs and other relevant actors (such as media) play a mobilization role between citizens and service providers to implement SA projects
Outcome 2: Services are Assessed by Citizens
Intermediate outcome 2.1: Citizens set their priorities through SA processes
Outcome 3: Citizens and service providers agree on a Joint Action Plan (JAP) for service improvements
Intermediate outcome 3.1: Interface meeting and JAP formulation
Outcome 4: JAPs are aligned with woreda planning and budgeting processes
Intermediate outcome 4.1: Citizens' role in budget planning and implementation reinforced
Intermediate outcome 4.2: CSOs and regional government work together (under the FTA-SA-GRM partnership) to resolve prioritized systemic woreda level issues
Outcome 5: Monitoring of JAP implementation and learning
Intermediate outcome 5.1: Citizens monitor implementation of joint action plans
Intermediate outcome 5.2: Evidence-based collaborative SA interventions and action research feeds into national policy making and practice
Intermediate outcome 5.3: National practice dissemination media channels and knowledge management portal established and functional

The specific component objectives are as follows:
Component 1: to extend and expand SA (tools and approaches) in kebeles and woredas through grants.
Component 2: to institutionalise SA in government institutions and systems through capacity development.
Component 3: to properly manage, coordinate and monitor the project

The 5 policy sectors in which ESAP is active are: Health, Water, Rural Roads, Education and Agriculture