If local governments do not deliver on their responsibilities, then their citizens will lose their confidence in that local government. This reduces the legitimacy of the government as a whole. In this context, a ‘quality institute for municipalities’ can be of great significance. A quality institute is committed to improving the services which municipal governments provide to citizens and businesses.
VNG International can help you define the mandate, the organisational structure, the financing modalities, etc. of a Local Government Quality Institute.
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