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Benchmarking

Measure, compare and learn to improve performance

Benchmarking is a learning tool used worldwide in businesses and governmental organisations to improve performance. The essence of the method is the comparison of performance indicators with similar organisations and learning from the good practices of others. Therefore benchmarking is a research and learning based improvement instrument.

VNG International benchmarking model

VNG International developed the VNG International benchmarking model, a benchmarking methodology for local governments and other organisations in developing countries and countries in transition. The model is the result of practical experience with benchmarking and scientific research on benchmarking. Over five years of experience with the model has proven that it is a powerful instrument for capacity building of local governments and other organisations in developing countries and countries in transition.

The VNG International benchmark gives local authorities and other organisations insight in their achievements. It generates information on the effectiveness and efficiency of their policies and provides practical tools on how to improve their performance. It improves quality and reduces costs of public policies.

The VNG International benchmark:

  • Capacitates organisations to improve the effects and reduce the costs of their activities
  • Gives insight into the strengths and weaknesses of organisations
  • Encourages transparency and accountability as it enables public organisations to inform the public about its achievements

benchmarking2014_English_pdf

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